Privacy Policy

This Privacy Policy explains how Kingdom Intelligence Institute, Automated Church and Ezra by Kingdom Intelligence collect, use and protect personal information.

Kingdom Intelligence Institute is operated by Mediahubink. For questions about this policy, contact: info@mediahubink.com.

1. Who we are

Kingdom Intelligence Institute helps churches, Christian organisations, charities and faith-led businesses understand, govern and apply AI responsibly. Automated Church is our flagship implementation track. Ezra by Kingdom Intelligence is our AI guidance assistant.

2. What personal information we collect

We may collect the following information when you use our website, Ezra, waitlist forms or booking links:

• Name
• Email address
• Phone number, if provided
• Church, organisation or business name
• Your role, such as pastor, leader, trustee, administrator or operations lead
• Information you submit through Tally forms
• Information you submit through Calendly bookings
• Messages you choose to send to Ezra
• Technical information such as browser type, device type, IP address, pages visited and basic usage data

3. Information you should not submit

Please do not submit confidential, sensitive or case-specific information through Ezra or website forms. This includes safeguarding disclosures, names of children or vulnerable adults, pastoral counselling details, health information, financial records, donor records, HR matters, legal disputes or emergency information.

Ezra is designed for general guidance, not for processing safeguarding cases, confidential pastoral situations or legal matters.

4. How we collect information

We collect information when you:

• Use the website
• Ask Ezra a question
• Join the waitlist
• Book a call
• Download or request a resource
• Contact us by email
• Interact with future membership or training services

5. Why we use your information

We use personal information to:

• Respond to enquiries
• Provide access to resources, updates and waitlist communications
• Operate Ezra and generate AI-assisted responses
• Manage bookings and conversations
• Improve the website, resources and services
• Send relevant updates where you have requested them or where we have a legitimate interest
• Maintain security and prevent misuse
• Comply with legal obligations

6. Lawful bases for processing

Depending on the situation, we may rely on:

• Consent, for example when you join a waitlist or request updates.
• Contract, where we provide services you have requested.
• Legitimate interests, such as responding to enquiries, improving our services and protecting the website from misuse.
• Legal obligation, where we must keep records or respond to lawful requests.

7. Ezra and AI processing

When you submit a message to Ezra, your message is sent to an AI provider so a response can be generated. At this stage, Ezra is intended for general guidance only. Do not submit confidential, safeguarding, pastoral, legal, medical, financial or sensitive personal information.

Ezra responses may be incomplete, inaccurate or unsuitable for your specific circumstances. You should verify important information and involve qualified human leaders or professionals before acting on sensitive matters.

8. Third-party services we use

We may use third-party tools to operate this website and service, including:

• Vercel for website hosting
• Anthropic or other AI providers for Ezra responses
• Tally for forms and waitlist submissions
• Calendly for booking calls
• Email and communication tools
• Analytics or security tools, if added

These providers may process personal information according to their own privacy policies and contractual terms.

9. How long we keep information

We keep personal information only as long as necessary for the reason it was collected. As a guide:

• Waitlist and update subscriptions are kept until you unsubscribe or ask us to delete them.
• Enquiry and booking records may be kept for up to 24 months for follow-up and business records.
• Service and membership records may be kept for up to 6 years where needed for tax, legal or contractual reasons.
• Technical logs may be kept for a shorter period depending on hosting and security requirements.

10. Your rights

You may have rights to:

• Access your personal information
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to or restrict certain processing
• Withdraw consent where consent is the lawful basis
• Request data portability where applicable
• Complain to the Information Commissioner’s Office

To exercise your rights, email info@mediahubink.com.

11. Security

We take reasonable steps to protect personal information, including limiting access, using reputable service providers and maintaining secure hosting practices. No online service is completely secure, so please do not submit highly sensitive information through the website or Ezra.

12. International transfers

Some service providers may process data outside the UK. Where this happens, we aim to use providers that apply appropriate safeguards for international data transfers.

13. Children and vulnerable people

This website and Ezra are intended for adults and organisational leaders. Do not submit information about children, young people or vulnerable adults into Ezra. Safeguarding concerns should be handled through your church safeguarding policy and relevant authorities.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

15. Contact

Email: info@mediahubink.com